Exeter Summer Technology Guide

Password Reset









Password Reset

To change your password go to https://pwchange.exeter.eduEnter your username, NOT email address when changing your password.  Be sure to follow the criteria as indicated on the page.

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Registering a device to the Phillips Exeter Academy network can only be done from an on-campus location.

Wireless connectivity is available throughout campus.  IT recommends community members register to the PEA-Secure network for best user experience.  Below are instructions on how to register a device to the PEA-Secure wireless network

The Academy provides 24x7 Internet access; however, IT performs routine maintenance causing interruption to network services.  IT will notify the community if there is any planned work impacting access to services.

When registering a device, you must enter your username NOT Exeter email address.

Configure Computer/Mobile Device to Connect to the PEA-Secure Wireless Network:

Register Apple TV, game station console, or other non-browser devices at

https://r-r.exeter.edu/registration/GameRegister.jsp  (available from on-campus only)

Note: Non-browser devices cannot be registered to PEA-Secure, they must be on the PEA-Guest wireless network in order to register.  You will need the Physical Address (MAC) of the device in order to register it.  The Physical address is usually found on the network configuration page of the device or an app associated to the device. 

Amazon Echo devices need to be registered to the network from the IT Data Center office, located on the corner of Water and Main Streets.  When going down to the Data Center to register the Echo, bring the device, its electrical adapter and phone with app installed.  

Restrictions on Computer Use in the Dormitory
Our goal is to provide consistent access and service to the community.  Our experience indicates that any of the following activities can negatively impact others in your dorm and on the network or may pose security risks to the network.  Therefore, if any of these activities are detected, and your computer is found to be the source, your network access may be suspended while we investigate.

  • Personal wireless access points are NOT allowed on the Academy network.
  • Running file or application servers
  • Use of personal wireless routers
  • Absence of a current anti-virus program (Norton or McAfee, for instance)
  • File sharing that impacts performance or violates copyright law
  • Running tools or applications that subvert network security

Please carefully read the Acceptable Use Policy.

Connectivity Tip:

Mac OSX: There is a known issue of Wi-Fi dropping periodically on secure networks.  Apple suggests modifying the Secure Sockets Layers (SSL) in Keychain Access.   After registering your Mac on PEA-Secure, follow these instructions for a more consistent Wi-Fi experience.


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outlook.com/exeter.edu - login with your Exeter email address

To set up your email on your phone, we recommend you install the OWA app, select Work or school account and enter your @exeter.edu email address.

OWA for Android

OWA for iPhone

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canvas.exeter.edu - login with your username, NOT email address

Course assignments and material.

Canvas FAQ

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connect. exeter.edu  - login with your Exeter email address

Announcements, community directory, handbooks, etc.

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uprint.exeter.edu - login with username NOT email address

From any personal computer connected to the Academy network, you can upload documents to be printed at any of the eight public printers listed below. 

To release your print job(s), use your Academy ID card at the public printers.  The first time you go to release a print job and tap your ID on the card reader located to the right of the printer, you may be prompted to enter your network credentials. 

Click here for detailed instructions on uploading documents to be printed.

Public printer locations:

  • Academy Building basement - across from Mayer Auditorium
  • Academy Center 3rd floor - Academy Support Center
  • Library - Commons, Main Floor and 1M Lab*
  • Phillips Hall basement - Computer lab and alcove*
  • Phelps Science - 1st floor lobby oustide Sinha Conference Room (to the right when entering the building)

*Computers are available for student use in these locations.

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IT Support will be available in the Academy Center, Agora:
Sunday, July 2, 9:00 a.m. to 4:00 p.m.
Monday, July 3, 9:00 a.m. - 12:30 p.m.
Tuesday, July 4, 9:00 a.m. - 12:30 p.m.

Phone and Walk-in Support Available:
8:00 a.m. - 4:30 p.m.
8:00 a.m. - 3:00 p.m.
Walk-in service available in Phillips Hall only on Fridays after 12:00 p.m

Data Center (255 Water Street, across the park from Exeter Summer Office)
Phillips Hall, rm 004 in basement - outside Computer lab




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Canvas FAQ (also see Definitions below)

Q:  When will students see courses in Canvas?
A:  Students will see courses on the first day of term.

Q:  What data is in Canvas? 
A:  Courses, student names, photos and email addresses

Q:  Who has a Canvas log in?
A:  At this time, only faculty who are teaching in the current term have been set up with a Canvas account.  If you have a need to log into Canvas, but are not currently teaching, please contact the Director of Exeter Summer.  Note that if you did have a Canvas account, but were not teaching, you would be able to see a dashboard, but would not have any courses or content visible on it with which to interact.

Q:  How is course enrollment managed in Canvas?
A:  Enrollment is a reflection of Colleague course enrollments updated daily at 10:00 AM and 10:00 PM.  Please do NOT remove any students from Canvas; rather, let the Scheduling office do so according to our current practice. 

Q:  Which browsers should I use? 
A:  We suggest you use Google Chrome.  If you are in Internet Explorer 11 and you get the yellow banner that your browser is incompatible, remove "Exeter.edu" from your Compatibility View settings, under Tools (note, you may need that setting for ExeterConnect or other tools). See http://guides.instructure.com/m/4214/l/41056-which-browsers-does-canvas-support for a list of compatibility and potential issues.

Q:  How do I log in to Canvas? 
A:  Go to http://canvas.exeter.edu/ or http://exeter.instructure.com/ and use your network username and password (no “master” or “@exeter.edu”)

Q:  Can I use my iPad or other mobile device to access Canvas?
A:  Yes.  There are apps for Canvas for the iPad as well as a SpeedGrader and Polls app.  We suggest you install Canvas and SpeedGrader on your iPad.  (Use http://exeter.instructure.com for your Canvas app URL.)  The Canvas app is for consumption (viewing), not really for substantial changes.  Teachers will want to use a web browser on their mobile device to make changes to courses.  See all the mobile options at the bottom of http://guides.instructure.com/.

Q:  What operating systems can I use? What are the hardware requirements for Canvas?
A:  See http://guides.instructure.com/m/4152/l/82542?data-resolve-url=true&data-manual-id=4152

Q:  How do I get help?
A:  Check the Canvas Guides (http://guides.instructure.com) or click the question mark icon in the lower left corner of every Canvas page.  It will display a menu of choices.  Select Report a Problem to IT Services.

Q:  How should I email a class?
A:  You may send a message to the whole class once your class is PUBLISHED.  From the left menu bar, click on Inbox (or Conversations area).  Click the Compose icon (pencil and paper icon), then select the appropriate class section.  Next, click the Address Book icon to select to whom in the class the message is to go (All, Students or Teachers).  Find the Address Book icon on the "To" line, to the right.  Compose a subject and the body of the message and press Send.  The message will be sent from PEA Canvas.  It will appear in recipient's Canvas Inbox AND be sent via the notifications method they have chosen (email, text, etc.).  NOTE:  If YOU want to receive a copy of the message you send, you will need to change your Notifications preferences (found under Account) to Send me a copy of Conversations Created by Me, under the Conversations section.

Q:  How do I reset my Canvas password? 
A:  You do not have a separate password for Canvas.  It is your Exeter network password, so you cannot change it in Canvas.  Your Exeter network password can be changed at http://pwchange.exeter.edu. If you don't know your current password, contact IT Support for assistance at ext. 3693 or via email to itservices@exeter.edu.

Q:  I published assignments but I can’t see them on the calendar! Can you help?

A:  Click on Calendar (from the menu on the left).  On the right side, ensure that your Spring Courses are selected, by clicking the little box next to them.  Once you click a box, it should turn to a color.  Then Assignments for that course should appear on your calendar in that color print.

Q:  How do I add the same content files to multiple courses?
A:  Go to Account -> Files -> My Files and add your content there (you can drag and drop it there or choose Upload).  You can organize it into folders there.  Once you have the content in My Files (and from the same My Files location), you can drag files to your course folders.  The items will be copied into your course folders and the originals will remain in My Files.  NEW THIS YEAR:  Click on the Commons menu and upload existing content there, then download it into your course sections.  Check the Canvas Help Guides or itservices@exeter.edu 

Q:  How do I prevent one student from seeing a graded assignment before I finish grading other students' assignments?
A:  Mute the assignment from within the gradebook or SpeedGrader.

Q:  Where do I enter attendance? 
A:  There is an Attendance feature in Canvas that teachers will enter attendance.

Q:  How do I avoid getting so many email notifications from Canvas? 
A:  On any Canvas email you receive, click the “Update my notifications preferences” link, or "Customize My Notifications" in Canvas.

Q:  How do I prevent students from seeing gradebook summaries or statistics?
A:  Go to the course.  Click Settings (lower left).  From the Course Details tab, scroll to the bottom and click More Options.  Check the boxes labeled "Hide totals in student grades summary" and/or "Hide grade distribution graphs from students."

Q:  How do I export/import a course?
A: To export a Canvas course, see
To import content from another Canvas course
To import a Moodle course http://guides.instructure.com/m/4152/l/78277-how-do-i-import-content-from-moodle-into-canvas

Q:  How do I include math symbols and equations?
A:  The Math Editor includes many symbols to create rich content.  Learn more here.

Q:  Can I create a course?
A:   Teachers have the ability to create courses in Canvas, to facilitate student clubs, dorms, or other activities and organizations.  As a learning management system, Canvas is designed for academic work, and as such may not be the best tool for a “course” that would be used primarily as a communications tool for a club or organization.  ExeterConnect might be the better tool for organizing information and communication.  But, Canvas may fit those needs as well.  Teachers or advisers who would like to create a course in Canvas can find information in the Canvas online guides and additional support services under the “Help” menu.  Please do NOT grant "teacher" permissions to any student.  You may use the Student Leader role to give students additional privileges.

Q:  Will I be able to hold a “virtual” class in Canvas?
A:  Yes.  The feature is called Conferences.  It is an institutional goal that teachers familiarize themselves with this feature so they can continue to hold classes in the event that they are not able to meet their students in person during an emergency situation.  A great way to get comfortable with Conferences is to use them for extra help sessions (for example, while you're on duty).  Learn more about Conferences here

Q:  Can I add other people to a class?
A:  If the person you wish to add is a registered (or to-be-registered) student, please allow the Scheduling office to make this change, which should be reflected in Canvas within an hour or so.  If the person is an unofficial attendee (like an auditor), AND they have a Canvas account, you may add them under the People menu, choosing "Audit" as the role.  If the person you wish to add does not have a Canvas account, please send your request to Karen Lassey and Ethan Shapiro.

Q:  Can I make my course public? 
A:  Teachers do not currently have the ability to make courses public in Canvas.  If you have a specific need or goal to make some or all of your course information public, please consult with your department chair and with the dean of faculty.

Q:  How will I know when content changes in Canvas?
A:  Users can configure their notifications to alert them when content changes (for example, when a student submits an assignment).  They can also limit those notifications. 

Q:  How will I know when features change in Canvas?
A:  Feature changes are continual in Canvas.  A new product is released every three weeks.  Check the Canvas Release Notes for details (you can subscribe). 

Q:  How do I learn about copyright and fair use?
A:  Academy librarians help the community to understand and apply copyright and fair use.




Course - A website for one section of your course

Section - One format's area in a cross-listed course

Dashboard - Your home location in Canvas which lists courses and/or activity in courses

Activity Stream - A list of what’s been happening in your courses (assignments received/submitted/due, etc.)

Help - Lower left button, provides plethora of high-quality resources

Publish - Publishing Assignments and/or Courses allows students to see and participate in them.  IMPORTANT!

Assignment - Any task or item you want to appear in the Gradebook and Calendar.  Assignments can be "Not Graded" so they do not appear in Gradebook.  An example of a "Not Graded" assignment is to read a certain page range, or to remember to bring something to class.  So why use an Assignment?  It will appear in the student's To Do list and on their calendar for the day it is due. 

Event - Any item you want to appear on the course Calendar and not in the Gradebook

Syllabus - A list of the structure of the course and all events and assignments (you can also add text that provides policy and descriptions)

SpeedGrader - A feature (and an iPad app) that allows an instructor to grade assignments quickly, including the ability to add comments and markup.  Navigate directly from one to-be-graded assignment to the next.  NOTE:  THIS WAS UPDATED SUMMER 2016.

Notifications - Notifications are how you and your students are contacted when content changes or is due in Canvas.  You and your students make the choice as to the method and timing of notifications (school email, other email, text messaging, daily, immediately, weekly, or not at all)

Rubric - In Canvas, a Rubric is the evaluative structure around an assignment.  Rubrics are not required but can save teachers time in grading and provide clarity for students.  You can build a rubric that sets up a system for grading particular portions of an assignment (for instance, 10 points for paragraph transitions, sections for the required elements of a lab report, and so on).  These rubrics are available in SpeedGrader to facilitate quicker, more consistent grading.  Rubrics are also available to students, so they can know in advance of submitting their work what criteria you will use to grade a particular assignment.

Grading Scheme - You can use a predefined or custom grading scheme for your course(s). 

Conference - A web-based class, allowing video and audio conferencing, presentation, screen-sharing and whiteboard

Collaboration - A document that is shared and editable among defined users (e.g., teacher-student or student-student).  There are many options for this type of work in campus systems.  Contact Vi Richter to discuss options.

Discussion - A discussion board, with posts and replies (configurable)

Groups - Subsets of students (customizable or randomly assigned)

Assignment Groups - Subsets of assignments (quizzes, labs, papers, etc.)


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