Exeter Summer Technology Guide

This site will be updated with additional information in June 2024, prior to the start of Exeter Summer.

 

In order to complete your school work, a laptop (Windows or Apple) is strongly recommended.  The Academy DOES NOT provide laptops.

 

In June, you will receive an Exeter network account that gives you access to:  Email, printing, learning management system, and Phillips Exeter Academy (PEA-Secure) wireless network.

Below is information for use with your Exeter issued account.

Reset your Exeter Network Password

Register for Multi-Factor Authentication

Access Exeter Email

How to register your device to the Phillips Exeter Academy wireless network

How to print to on-campus public printers

Public Computers

How to protect your network account

Technology Support

 

Self Service Password Reset

It is important you reset your password prior to arriving on campus.  This will make registering your devices to the Phillips Exeter Academy wireless network a better experience.

When you go to the Self Service Password Reset site, you will enter your Exeter email address (provided to you by the IT department in an email sent to your personal email address). On the site, you will follow the prompts to have a code sent to your personal email address to reset your Exeter password. 

Password Criteria:

  1. Must be at least 8 characters (minimum of 15 is recommended)
  2. Must contain at least one upper case letter, one lower case letter, a number or symbol
  3. Cannot be any part of your name
  4. Cannot be any of your last 24 passwords.

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How to Register for Multi-Factor Authentication (MFA)

In June, prior to the start of Exeter Summer all students will be required to register their Exeter account for Multi-Factor Authentication.  MFA is a method to validate your login credentials when a login looks suspicious.  Depending on how you set up MFA, you will get prompted from the Microsoft Authenticator app or receive a code via a text message.

The first time you log into your Exeter email account, you may be prompted for "More Information Required".  This is to set up MFA.  If you wish to use the Microsoft Authenticator app, click Next on the initial page and follow the prompts to register. You will need to download the Microsoft Authenticator app on your cell phone.

If you would prefer to have a code sent to your cellphone via a text message, click on I want to use a different method and select Phone and follow the prompts. (See screenshot.)

Note: If your password expires, you will not be able to access the Authenticator app.  We recommend you set up at least two methods to ensure you will not have a problem resetting your password  -- cell phone, email, and Authenticator app.

To register or modify your MFA method go to https://aka.ms/mfasetup

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Exeter Email Account

Phillips Exeter Academy utilizes Microsoft Exchange mail service. 

To access your Exeter email account, go to outlook.com/exeter.edu

Login with your Exeter email address and password. 

We recommend you bookmark this site so you can quickly access your Exeter email account.

To set up your email on your phone, we recommend you install the Microsoft Outlook app.  When logging in to the app, select Work or school account and enter your @exeter.edu email address and password.

Outlook for Android

Outlook for iOS

Please be mindful when checking your email.  Do not respond to any emails that look suspicious, click on links, or provide your Exeter credentials on any non-PEA website.   If you do, make sure you immediately change your password.

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How to register your device to the Phillips Exeter Academy wireless network

 

It is important you reset your password prior to arriving on campus.  This will make registering your devices to the Phillips Exeter Academy wireless network a better experience.

Windows, Mac, and iOS devices:

  1. Select PEA-Secure from your list of available wireless networks
  2. Enter your Exeter issued username, e.g., jsmith (not Exeter email address or personal email address)
  3. Accept (or Trust) the certificate.  From a Mac, you may be prompted for your Mac administrative username and password to save the Certificate Trust Settings
  4. Wait five to ten seconds and your device registration will be complete
  5. Open a browser and you are ready to surf the web

iPhone v. 14 and above.  You may need to disable Private Address in your PEA-Secure WiFi setting to complete the network registration.

Android and Chromebooks
Some of these fields may vary depending on operating system.

  1. Select PEA-Secure from your list of available wireless networks
  2. Enter the following information, if prompted. 
    NOTE:  Not all Android devices require the same information.  For some devices, you may be prompted to enter a domain, enter exeter.edu
  3. EAP method:  PEAP
  4. Phase 2 Authentication:  MSCHAPV2
  5. Server CA certificate:  "Unspecified' or 'n/a' or 'Use system certificates' or 'Do not check' or 'Do not validate'
  6. Subject Match: "Unspecified"
  7. Subject alternative name match: blank
  8. User certificate: 'Unspecified'
  9. If prompted for a domain, enter exeter.edu
  10. Identity:  enter your Exeter issued username, e.g., jsmith (not Exeter email address or personal email address)
  11. Password:  Exeter password
  12. Anonymous Identity: Leave blank
  13.  Click "Connect" button
  14. Accept the certificate, if prompted
  15. Open a browser and you are ready to surf the web.

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How to Print

There are two options to print documents on campus:

Web print - go to https://uprint.exeter.edu and upload your document.  Here are detailed instructions on how to upload documents to uPrint.  Please note this is only available from on-campus while connected to PEA-Secure.

Email document attachments to uprint@exeter.edu from your Exeter email account.  This option is available to all Exeter network account holders from on and off campus.

Once you have either uploaded your document(s) or emailed the document(s) as an attachment, go to a public printer, tap your PEA ID badge.  The first time you go to release your print job, you will need to authenticate to the print service by entering your Exeter username and password, e.g. jsmith, NOT your Exeter email. 

You will need to "release" your documents from the printer upon logging in.

Public Printer Locations:

  • Academy Building basement - across from Mayer Auditorium
  • Academy Center - main floor Commons, across from stairwell
  • Library - Library Commons and Main floor
  • Phillips Hall basement - alcove and computer lab
  • Phelps Science - main floor lobby area to right upon entrance to building

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Public Computers:

Phillips Hall Computer Lab, Room 003 - 14 Windows desktops
Phillips Hall basement alcove - next to public printer
Library: 1 in Library Commons, 1 on main floor near printer, and 2 in Rockerfeller Hall

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How to Protect your Network Account

One way to stay safe is to THINK BEFORE YOU CLICK!

Cybersecurity Best Practices:

  • NEVER share your network credentials. ITS (or any reputable company) would never ask for your login credentials in an email. Emails of this nature are generally phishing scams trying to steal your identity.
  • Use security passcode on smartphones/tablets.
  • Always be suspicious of any email that asks you to open an attachment, click on a hyperlink or forward the e-mail to others.
  • Do not download unfamiliar software off the internet Maintain OS/Windows update and antivirus software.
  • Always logout of a public/lab computer.
  • Always logout or lock your computer before walking away from your desk (Windows: Windows key+L locks computer / Mac OS10.X: command+shift+q logs out of Mac).
    To set your Windows computer screen saver to go to the logon screen, go to Control Panel > Appearance and Personalization > Change Screen Saver and check On resume, display logon screen. You may also want to adjust the Wait time in that same window > OK.

For additional information, check out Staysafeonline.org.

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Technology Support

Support During Exeter Summer Hours:

Monday - Thursday, 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 12:00 p.m.
 

Locations:

Phillips Hall, rm 004
Data Center, 255 Water Street (the building to the left of the Exeter Summer Office on Water Street)

Email:

itservices@exeter.edu

If you would like to schedule a Zoom session for support, please email itservices@exeter.edu, describe the problem and provide us times you are available for a Zoom session. We will then send you a Zoom invite.

Phone: 
603-777-3693

 

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