Computer Requirements

Laptop Requirement and Specifications

All students are required to bring a laptop to school. (Please note that students enrolled in Japanese language courses must also have an iPad in order to use the iBooks created for that program.)

The Academy does not require students to own a specific brand or operating system, however, the device should have either a Windows or Mac operating system. (An iPad Pro is not recommended for a laptop due to software compatibility.) The device should run the latest available operating system or the one prior. As for software, the Microsoft Office productivity suite is available at no cost to students for their use while at Exeter.  For more information on how to download Microsoft Office, please go to Microsoft Office page.

Financial aid recipients will receive a stipend towards the purchase of a laptop computer. If you choose to purchase the laptop through our purchase program (see information on Small Dog Electronics below), the stipend is applied at time of purchase in the form of a discount. If you choose to purchase your laptop from another vendor, you will need to go out-of-pocket for the purchase and then submit the receipt to the Financial Aid Office for reimbursement up to the amount of the stipend.

To purchase a computer,  visit any authorized Windows or Apple reseller.  

Apple device bundles are available through Small Dog Electronics, an Apple specialist, for the purchase of tablets and computers. To purchase an item through Small Dog Electronics, go to http://pea.smalldog.com/. The username and password for the site is available on the IT Exeter Connect site or Parent portal Note: While Small Dog has created bundles (of computers/tablets and cases), you are not limited to these options. You may purchase any item on the website. 

Dell Technologies offers educational discounts. For more information, visit the Dell K-12 student discount website.

When purchasing a computer, IT strongly recommends purchasing AppleCare or a Service Support plan for the life of the computer.

Virus Protection for Personally Owned Computers
Phillips Exeter Academy requires that current antivirus software be installed on any computer that connects to the network, including personally owned computers that connect either remotely or directly. The purchase, installation, and updating of antivirus software on personally owned computers is the owner's responsibility.

Antivirus Software
Norton by Symantec
McAfee Total Protection
AVG Antivirus Protection
Avast (free for PC & Mac)
Sophos (free for PC & Mac)

Learn more about Cyber Security

Support
During the class day, IT support is available in several academic buildings to assist students in connecting their devices to the network and in the use of standard campus applications. A network of peer support is also available in the evening through our “student tech proctors” program in the Library. 

Hardware support is the responsibility of the device owner. When employees or students have problems with their personally-owned computers, they need to make private arrangements for support and service. IT strongly recommends the purchase of AppleCare or a Service Support plan for the life of the computer.

If a user is unable to connect to the Academy network with their personally-owned computer, IT will troubleshoot connectivity issues.  However, if network settings are configured properly and problems appear to be hardware related, user should contact their manufacturer's computer support.

Students may request onsite support by a vendor of their choice at their own expense, but the visit must be scheduled with previous approval of the dorm head.  Students may also meet the technician at the Academy Library.  Please check with library staff for specific information.

Student Laptop Loaner Program
If a student's laptop needs to be sent out for repair, IT offers a loaner laptop for the duration of repair; typically no more than two weeks.  IT does not provide loaners for a term or school year. Students will sign an agreement that they will return the loaner at the agreed upon date and in the same condition at time of loan.  This agreement will be sent to the Dean of Students Office and parents.

Contact IT Customer Support Services at itservices@exeter.edu, 603-777-3693.