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Multi-Factor Authentication

Multi-Factor Authentication

What is Multi-Factor Authentication?

Multi-Factor Authentication is a method to validate your login credentials when a login looks suspicious.  If you log in from a new device or from two locations at once, for instance, you’ll get prompted to enter a code that is texted to you.  This is similar to what you already do for online banking but we’ve implemented it in such a way as to only prompt you when the login appears to be suspicious.


For specific instructions:

Authentication Phone (text message or call)
Microsoft Authenticator App 


To register or modify your MFA method go to https://aka.ms/mfasetup


If you do not have a cell phone and wish to register for MFA, contact the IT Support Desk at ext. 3693, 603-777-3693, or itservices@exeter.edu.  


Self-Service Password Reset

Coming soon....   

We plan to retire pwchange.exeter.edu later this year and introduce Microsoft's Self-Service Password Reset. 


What is Self-Service Password Reset?

It is similar to our pwchange.exeter.edu website.  It will allow you to reset a forgotten or expired password once we’ve signed everyone in the Academy up for it.  It is different in that instead of asking you to remember trivia questions about your life, it will send you a code via text or to your personal email account to validate you.  This reduces the risk of someone guessing your reset questions and makes it a little easier for you.